High number of errors for Google calendars

Incident Report for Cronofy

Resolved

This incident has been resolved.

Posted Jun 18, 2019 - 18:45 UTC

Update

Google have reported the problem as resolved. This reflects what we are seeing. We are continuing to monitor and ensure all synchronization tasks are processed.

Posted Jun 18, 2019 - 17:28 UTC

Update

We are seeing signs that most request to Google are now succeeding.

Posted Jun 18, 2019 - 17:15 UTC

Update

Google have updated their incident classifying it as a service outage, and also that they currently expect it to be fixed in about an hour.

https://www.google.co.uk/appsstatus#hl=en-GB&v=issue&sid=2&iid=cc21ebe3962430b2e4ae2b52e3dde98f

Posted Jun 18, 2019 - 16:47 UTC

Monitoring

We aren't seeing any change. We've taken steps to ensure service is maintained for other calendar providers and will ensure calendars are updated once Google have resolved the underlying issue.

Posted Jun 18, 2019 - 15:39 UTC

Identified

Google are aware of the issue: https://www.google.co.uk/appsstatus#hl=en-GB&v=issue&sid=2&iid=cc21ebe3962430b2e4ae2b52e3dde98f

Almost all of our API calls to Google are encountering errors across both the US and German data centres.

Posted Jun 18, 2019 - 15:03 UTC

Investigating

We are currently investigating this issue.

Posted Jun 18, 2019 - 14:57 UTC

This incident affected: Major Calendar Providers (Google).