Update - We believe the root cause is a lack of generated URLs for a meeting when we call Microsoft Graph APIs. We are waiting for a response from Microsoft on the issue. Unfortunately the timing of this is out of our hands.
We are also working on alternative ways to provision Teams meetings, but this will not provide a short term fix.

We are continuing to work on finding a way to resolve, mitigate or provide an more reliable path to Teams provisioning. We will update this incident over the coming days as we make meaningful progress.

Feb 11, 2026 - 14:59 UTC
Update - We've found some evidence that other users of the Microsoft Graph API are experiencing the same issue; we're looking for anything that may let us mitigate the impact and we're reaching out to Microsoft for support.
Feb 11, 2026 - 13:31 UTC
Update - We are still investigating; we are capturing additional logs to help us narrow down the failing population. Some conferences are being provisioned after automatically retrying, but still not as many as we'd expect.
Feb 11, 2026 - 12:54 UTC
Update - We are continuing to investigate - the issue is not impacting all customers but we are not yet seeing a pattern to the domains or events impacted.
Feb 11, 2026 - 12:07 UTC
Investigating - We are investigating an elevated level of failures for provisioning MS Teams Conferencing.
Feb 11, 2026 - 11:29 UTC
Scheduler Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
Background Processing Operational
90 days ago
100.0 % uptime
Today
Developer Dashboard Operational
90 days ago
100.0 % uptime
Today
Major Calendar Providers Degraded Performance
Apple Operational
Google Operational
Microsoft 365 Degraded Performance
Outlook.com Operational
Conferencing Services Operational
GoTo Operational
Zoom Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Feb 11, 2026

Unresolved incident: MS Teams Conferencing Failures.

Feb 10, 2026

No incidents reported.

Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026

No incidents reported.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026
Completed - The scheduled maintenance has been completed successfully. We observed disruption at the following times (UTC):

Singapore: No disruption observed
Australia: 06:44:00 - 06:45:15
UK: 07:06:45 - 07:10:15
Canada: 07:32:15 - 07:32:45
Germany: 07:55:15 - 07:55:30
US: 08:26:30 - 08:27:30

If you have any questions, please email support@cronofy.com.

Feb 1, 09:04 UTC
Verifying - The update is complete in our US data center. We observed disruption from 08:26:30 to 08:27:30 UTC.
Feb 1, 08:50 UTC
Update - The update is complete in our Germany data center. We observed disruption from 07:55:15 to 07:55:30 UTC.

We are beginning the update in our US data center.

Feb 1, 08:09 UTC
Update - The update is complete in our Canada data center. We observed disruption from 07:32:15 to 07:32:45 UTC.

We are beginning the update in our Germany data center.

Feb 1, 07:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 07:27 UTC
Update - The update is complete in our UK data center. We observed disruption from 07:06:45 to 07:10:15 UTC.

We are beginning the update in our Canada data center.

Feb 1, 07:19 UTC
Update - The update is complete in our Australia data center. We observed disruption from 06:44:00 to 06:45:15 UTC.

We are beginning the update in our UK data center.

Feb 1, 06:56 UTC
Update - The update is complete in our Singapore data center. We observed no disruption during this update.

We are beginning the update in our Australia data center.

Feb 1, 06:30 UTC
Update - The scheduled maintenance is in progress. We are beginning the update in our Singapore data center.
Feb 1, 06:01 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 22, 09:49 UTC
Scheduled - We will be performing ElastiCache service updates across all data centers.

ElastiCache service updates require a failover, therefore there will be up to 5 minutes of disruption when this happens. We will upgrade each data centers at a time and will begin the first upgrade shortly after 06:00 UTC and expect the upgrades to be completed by 10:00 UTC on Sunday, 1st February 2026.

The disruption may result in errors being returned by our application when using the scheduler or our API. Any background processing jobs will automatically be retried.

If you have any questions, please email support@cronofy.com.

Jan 22, 09:44 UTC
Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

No incidents reported.