Postmortem -
Read details
Apr 17, 11:21 UTC
Resolved -
We have deployed a mitigation to prevent the same issue from arising.
Normal operations have continued and we are marking this incident as resolved.
A postmortem of the incident will take place and be attached to this incident in the next 48 hours.
If you have any queries in the interim, please contact us at support@cronofy.com
Apr 15, 20:22 UTC
Monitoring -
We have identified the root cause of the issue. Normal operations have resumed.
We will continue to monitor and will be carrying out further work to prevent a repeat.
Apr 15, 19:45 UTC
Update -
We have modified our configuration and seen a reduction in the number of errors to near zero. We are still investigating the cause of the issue.
Apr 15, 18:56 UTC
Investigating -
We are seeing a small number of 5XX errors being returned from our US data center.
We are investigating and will update shortly.
Apr 15, 18:32 UTC